Returns & Exchanges

At European Deli, we take pride in the quality of our gourmet imports and want you to be completely satisfied with your culinary experience. Due to the perishable nature of our products, we offer returns or replacements on items that arrive damaged or incorrect within 7 days of delivery.

1

Inspect Your Delivery

Examine your package immediately upon arrival to ensure all perishable and dry goods are in perfect condition and match your order details.

2

Contact Support

If you receive a damaged or incorrect item, email our support team with your order number and clear photos of the product and packaging.

3

Receive Authorization

Our team will review your request within 24 hours; once approved, we will provide instructions for a return shipment or process a direct replacement.

4

Refund Processing

After we verify the issue, a refund will be issued to your original payment method or a fresh replacement will be expedited to your doorstep.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing